Self-service

What's Self-service Integration and Why Do You Need It?

May 16, 2022 7:00:00 AM

 


Challenges for developers

The modern business has so much data and so many applications that it can be difficult and time-consuming to manage and monitor everything optimally.  It's up to the IT department to quickly build connections between all the apps that different departments add to the organization, and they are typically adding new ones all the time.

Employees in other departments usually don't understand integration technologies, and developers often have too much to do to keep track of it all.  The result is that integration solutions don't scale fast enough to keep up with the demands of the business.

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What is self-service integration?

With self-service integration, all developers are empowered to connect application and services themselves, and anyone in the organization can see the current state of your application networks.  Using a tool like Starlify, you can invite your team, your entire company, or external partners to view or edit your application networks for efficient collaboration.  Teams can connect their apps faster and more easily this way.

 

Self-service


Crowdsourced knowledge

Connecting your developers to all departments in your business gives you the benefits of shared knowledge and collective effort.  Working together across teams to build, manage, and improve your application network results in the most innovative solutions.  This is what your developers need to carry out their best integration work.

Avoid information bottlenecks

Self-service allows for open collaboration, and you avoid the limitation of every new business integration needing to be dealt with one at a time in the IT department.  Different teams can get things in motion without asking IT for help with everything, reducing the time it takes to complete each integration project.

If someone does need a developer's help, by assigning owners and other developers to assets in your application networks, it's easy for others to find out who to contact with any issues that arise.

 

The new role of the it department

When your organization uses self-service integration, the role of the IT department shifts more towards managing and monitoring applications and services on a central platform to ensure quality, consistency, and security for best-practice integrations without spending too much time on basic tasks.

This results in lower IT costs, a more connected business, and faster and better innovation.  When your business becomes more agile internally, able to respond faster to any changes you might face, you're primed for growth and ready to add new partners and win new customers.

 

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